Cloudonix adds native call transfer to Dograh voice agents

Cloudonix has contributed the first native call-transfer capability to the open-source Dograh voice-agent platform, helping businesses connect AI voice agents to existing phone systems with less custom integration. The update is aimed at making human handoffs smoother across sales, service and operations.

Why it matters: - Native call transfer is a key missing link for businesses that want AI voice agents to work inside existing communications workflows. - The new capability can reduce custom development, integration work and deployment complexity when handing calls from AI to employees or external numbers. - The update supports human-in-the-loop workflows, where AI and staff can share live conversations.

What happened: - Cloudonix announced the first native call-transfer capability for the Dograh open-source voice-agent platform. - Cloudonix developed the feature and contributed it directly to the Dograh project. - The capability is available for organizations using Dograh with Cloudonix. - The announcement was made July 28, 2026, in New York.

The details: - Dograh voice agents can now transfer live conversations to employees, departments, external telephone numbers and existing business phone systems. - The feature also supports transfers to external resources on-premise or in the cloud. - Cloudonix said the goal is to make AI voice agents easier to integrate into real-world business communications. - Cloudonix said it has spent two years working with agencies, enterprises and voice-agent platform providers on the challenge of connecting AI voice agents to business telephony systems. - Dograh is licensed under the BSD 2-Clause License. - Technical documentation, source code and implementation guidance are available in the Dograh repository and Dograh documentation.

Between the lines: - The contribution positions Cloudonix as a builder for the open-source AI voice ecosystem, not just a commercial platform provider. - Open-source telephony integrations can make it easier for developers to adopt AI voice tools without locking into a closed stack. - Cloudonix and Dograh both frame the feature as part of a broader push toward AI agents as standard participants in enterprise communications.

What's next: - Cloudonix said it will continue supporting open-source communities like Dograh as part of its broader AI communications strategy. - Dograh developers and enterprise users can now build transfer-based workflows on top of the new capability. - Cloudonix says it wants AI agents to become first-class participants in business communications across telephony systems.

The bottom line: - The update removes a practical barrier between AI voice agents and legacy business phone systems, making it easier to hand calls off between machines and people.